Meet Emma Townsend

Here is another ‘Meet…’ Q&As, with our newest member of staff, Emma – making it easier for you to get to know the team you’re trusting with the sale or purchase of your home.

At Horton & Storey estate agents in Shirley, we want to provide a personable and relatable approach to serving our clients. We believe that this gives you the confidence that we understand the true importance of homes to the people that live in them. Below, Emma, tells us more about her life outside the world of property.

Who got you into property?
My Mom! She heard of a job in a local estate agents and encouraged me to send in my CV.

Favourite memory in the industry?
Agreeing my first sale

Biggest influence in your career to date?
My first manager, he gave me a chance in the industry with no experience which I’m very grateful for.

Worst moment?
Leaving ex-colleagues, who had become close friends, to further my career

Best moment so far?
Starting at Horton & Storey.

If you weren’t in the property industry, what else would you be?
Police Officer

What are your greatest passions outside Horton & Storey?
My children

What would you love to do but never have the time or money for it?
A cruise around the Carribean

Worst habit?
Overthinking situations

What word or phrase most depicts your personality?
Life is too short to be anything but happy

What’s your greatest fear or phobia?
Clowns!

If you had a theme song – what would it be?

Probably something by Westlife (Unfortunately!)

Name three things that are always in your shopping trolley?
Broccoli, Cheerios and Haribo

If you’d like to discuss your residential property needs in more detail, or for more information on Horton & Storey estate agents Shirley, feel free to give us a call on 0121 663 0099, email us on sales@hortonstorey.com or you can fill out our contact form.

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I recently purchased a property through Horton & Storey. Justyn and Emma were very approachable throughout, ensured I was kept up to date with any relevant information. Thank you all at H&S

Horton and Storey were the agent we chose for selling our property and we were very pleased with them, from the first visit to the close of business, house sold! Always interested in our needs, and professional in assessment, advice, and service. We enjoyed their continued involvement throughout and are pleased to recommend them to all future sellers.

Having recently sold my property through Horton & Storey, I have only the highest praise for Justyn and' All The Team'....ALWAYS kept up to date.....ALWAYS returning any phone messages......ALWAYS remaining polite and professional even when I occasionally put them under a little pressure. Highly recommended.5 star service.

Having recently sold our property through Horton & Storey, i would highly recommend them to anybody looking for an Estate Agent. Professional and thorough throughout the process, we was always kept up to date at every stage. Excellent Service.

Sa Iq (Purchaser) Very friendly and professional estate agents. The nicest agents we dealt with in our search for a proper

Tom and Justyn at Horton & Storey are an absolute joy to work with. Their knowledge, experience and expertise from the start set us at ease and made the process from start to finish an awesome experience. I would definitely recommend them!