Meet Emma Townsend

Here is another ‘Meet…’ Q&As, with our newest member of staff, Emma – making it easier for you to get to know the team you’re trusting with the sale or purchase of your home.
At Horton & Storey estate agents in Shirley, we want to provide a personable and relatable approach to serving our clients. We believe that this gives you the confidence that we understand the true importance of homes to the people that live in them. Below, Emma, tells us more about her life outside the world of property.
Who got you into property?
My Mom! She heard of a job in a local estate agents and encouraged me to send in my CV.
Favourite memory in the industry?
Agreeing my first sale
Biggest influence in your career to date?
My first manager, he gave me a chance in the industry with no experience which I’m very grateful for.
Worst moment?
Leaving ex-colleagues, who had become close friends, to further my career
Best moment so far?
Starting at Horton & Storey.
If you weren’t in the property industry, what else would you be?
Police Officer
What are your greatest passions outside Horton & Storey?
My children
What would you love to do but never have the time or money for it?
A cruise around the Carribean
Worst habit?
Overthinking situations
What word or phrase most depicts your personality?
Life is too short to be anything but happy
What’s your greatest fear or phobia?
Clowns!
If you had a theme song – what would it be?
Probably something by Westlife (Unfortunately!)
Name three things that are always in your shopping trolley?
Broccoli, Cheerios and Haribo