Who are Horton & Storey?
Founded by estate agents that cut their teeth in traditional residential property institutions, bringing with them credence and qualifications you can trust.
Horton & Storey offers people looking to buy or sell a home an alternative to the national estate agents that flood the high street.
Offering residential sale and purchase options, we are here to listen and advise, not mislead and over-promise.
Marketing and selling property is easy, it’s completing a sale that can prove problematic and stressful.
Horton & Storey is results driven and client focused – we believe these ideals go hand-in-hand. By putting that extra legwork into chasing the all necessary paperwork of the sale and helping it through to the exchange of contracts, we reduce risk of sales delaying or falling through.
We pride ourselves on a transparent and personable approach to the profession, and our clients appreciate the personal touch.
Horton & Storey is regulated by the Royal Institution of Chartered Surveyors (RICS). In a fluctuating marketplace, there is a need for consumers to have confidence and security. This regulation shows that we practice globally recognised ethical and professional standards.
Royal Institution of Chartered Surveyors (RICS)
Horton & Storey is a member of RICS and adheres to high standards of professional conduct and practice expected for firms regulated by the RICS.
Membership of the RICS means that Horton & Storey adopts an accountable approach to residential agency, based on consistency and professionalism.
The Property Ombudsman Scheme
The Property Ombudsman (TPO) has been providing alternative dispute resolution for consumers and property agents since 1990. The TPO is a government-approved scheme to provide redress in relation to disputes. At Horton & Storey our clients are reassured that an independent redress scheme will help resolve dispute if they unfortunately arise.
NAEA and ARLA Propertymark
The Propertymark accreditation represents ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand.
Our Propertymark logo signifies the level of protection we offer our clients across a range of important issues, including Client Money Protection, Professional Indemnity insurance, membership of an independent redress scheme.
Here to help
We understand that life is constantly changing, so let us take the pressure off your property related scenarios. Whether it’s a call about your home or you just need some advice on your circumstances – we are here to help.
Call us on 0121 663 0099 and speak to Justyn, Tom or Emma.