Who are Horton & Storey Estate Agents?

Bringing with them credence and qualifications you can trust, Horton & Storey Estate Agents delivers a well-established and successful process for when you are looking to move home.

Horton & Storey Values
Horton & Storey Values- we CARE.

Horton & Storey Estate Agents offers people looking to buy, sell or rent a home an alternative to the large independents or national estate agents that flood the high street. 

Horton & Storey Estate Agents is results driven and client-focused – we believe these ideals go hand-in-hand. By putting that extra legwork into chasing all the necessary paperwork for sale and helping it through to the exchange of contracts, we reduce the risk of sales delaying or falling through. We pride ourselves on a transparent and personable approach to the profession, and our clients appreciate the personal touch.

Horton & Storey Estate Agents is regulated by the Royal Institution of Chartered Surveyors (RICS). In a fluctuating marketplace, there is a need for consumers to have confidence and security. This regulation shows that we practice globally recognised ethical and professional standards.

Accreditations

Regulated by RICS logo

Royal Institution of Chartered Surveyors (RICS)

Horton & Storey is a member of RICS and adheres to high standards of professional conduct and practice expected of firms regulated by the RICS.

Membership of the RICS means that Horton & Storey adopts an accountable approach to residential agency based on consistency and professionalism.

The Property Ombudsman logotsi approved code logo

The Property Ombudsman Scheme

The Property Ombudsman (TPO) has been providing alternative dispute resolution for consumers and property agents since 1990. The TPO is a government-approved scheme to provide redress in relation to disputes. At Horton & Storey our clients are reassured that an independent redress scheme will help resolve disputes if they unfortunately arise.

 

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NAEA and ARLA Propertymark

The Propertymark accreditation represents ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand.

Additionally, our Propertymark logo signifies the level of protection we offer our clients across a range of important issues, including Client Money Protection, Professional Indemnity insurance, and membership of an independent redress scheme.

Here to help

We understand that life is constantly changing, so let us take the pressure off your property-related scenarios. Whether it’s a call about your home or you need some advice on your circumstances – we are here to help.

Call us on 0121 663 0099 and speak to Justyn, Tom, Charlotte or Jen.