About Horton & Storey Estate Agents
We create positive memories, seeking to challenge industry standards on service, whilst providing exceptional value.
We are committed to delivering best-in-class service at all times. Since opening in 2017, we’re now the highest-rated agency in South Birmingham and Solihull because of our tenacity, and we’re not stopping there.
Why we’re different?
We’re Chartered Surveyors
Horton & Storey Estate Agents is one of the only firms in the midlands regulated by the Royal Institution of Chartered Surveyors (RICS). In a fluctuating marketplace, there is a need for consumers to have confidence and security. This regulation shows that we practice globally recognised ethical and professional standards.
You stay in control by using Horton & Storey to sell your property. We’re so confident about our service that we don’t sign you up for a specific contract, meaning you can cancel with just 14 days written notice.
Justyn, Tom and Charlotte have over 50 years of combined experience in the Birmingham and Solihull marketplace. We understand buyers, marketing and local economics. We’re a safe pair of hands.
Selling your home with Horton & Storey is risk-free, as we don’t charge anything until your sale completes. We pay all the upfront fees. What makes us special is our Fee Guarantee. If you’re unhappy with our service during our relationship, inform Justyn or Tom and you will not pay a fee to sell your home. Simple.
We’re Making Memories
We help you make new memories and preserve old ones. At Horton & Storey, we realise that homes are central to a happy and healthy life. They also provide core memories for all of us. We sit beside you, finding out your goals and helping deliver them. We promise you’ll never be a number.
Why use us?
We work at your speed, to deliver your goals.
We gather the most relevant information about you and your home, reducing risks.
We’re brilliant communicators- available to speak however and whenever you like.
Want to hear more? Let’s talk.
Book your valuation HERE.
Royal Institution of Chartered Surveyors (RICS)
Horton & Storey is a member of RICS and adheres to high standards of professional conduct and practice expected of firms regulated by the RICS.
Membership of the RICS means that Horton & Storey adopts an accountable approach to residential agency based on consistency and professionalism.
The Property Ombudsman Scheme
The Property Ombudsman (TPO) has been providing alternative dispute resolution for consumers and property agents since 1990. The TPO is a government-approved scheme to provide redress in relation to disputes. At Horton & Storey our clients are reassured that an independent redress scheme will help resolve disputes if they unfortunately arise.
NAEA and ARLA Propertymark
The Propertymark accreditation represents ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand.
Additionally, our Propertymark logo signifies the level of protection we offer our clients across a range of important issues, including Client Money Protection, Professional Indemnity insurance, and membership of an independent redress scheme.
Here to help
We understand that life is constantly changing, so let us take the pressure off your property-related scenarios. Whether it’s a call about your home or you need some advice on your circumstances – we are here to help.
Call us on 0121 663 0099 and speak to Justyn, Tom, Charlotte or Jen.