Home Surveys- A Different Approach

What's included when you instruct Horton & Storey?

At Horton & Storey, we endeavour to work with you during the purchase of a property.

The differences between the surveys and industry jargon can sometimes be daunting for people looking to instruct a survey. This can cause unnecessary stress and often leads purchasers to question whether they have instructed the correct level of survey.

Horton & Storey have a different approach to surveying, Our process includes three steps:

Step One- Consultation

This stage involves a member of the team talking with you about key elements of the purchase. Factors such as the reason for the purchase, basic information relating to the property and express concerns are discussed prior to quotation. We then cover the different levels of survey available and agree on which level would be suitable for your purchase. Once agreed, the terms of engagement, instruction letter and invoice are sent over to you via DocuSign.

Step Two- Survey

At this stage, you have two options. Firstly, you can meet the surveyor at the property during the survey to discuss the findings in a ‘live’ situation to gather initial feedback. Secondly, have the surveyor walk through the main findings via a Zoom meeting whilst carrying out the survey. This stage is an ideal time to ask any questions you may have whilst the surveyor is at the property.

Step Three- Reflection and Review

A zoom video meeting is carried out with you to discuss any further findings after a period of reflection from the surveyor. The headline findings of the report are discussed in further detail. Once the report is published a follow-up telephone call is standard to close instruction.

This three-step approach is different. It’s more holistic than the market alternatives and seeks to help purchasers through a flexible, engaging process.

To discuss the process in further detail or to book a survey, either call the office on 012-663-0099 or fill in the contact form here

I recently purchased a property through Horton & Storey. Justyn and Emma were very approachable throughout, ensured I was kept up to date with any relevant information. Thank you all at H&S

Horton and Storey were the agent we chose for selling our property and we were very pleased with them, from the first visit to the close of business, house sold! Always interested in our needs, and professional in assessment, advice, and service. We enjoyed their continued involvement throughout and are pleased to recommend them to all future sellers.

Having recently sold my property through Horton & Storey, I have only the highest praise for Justyn and' All The Team'....ALWAYS kept up to date.....ALWAYS returning any phone messages......ALWAYS remaining polite and professional even when I occasionally put them under a little pressure. Highly recommended.5 star service.

Having recently sold our property through Horton & Storey, i would highly recommend them to anybody looking for an Estate Agent. Professional and thorough throughout the process, we was always kept up to date at every stage. Excellent Service.

Sa Iq (Purchaser) Very friendly and professional estate agents. The nicest agents we dealt with in our search for a proper

Tom and Justyn at Horton & Storey are an absolute joy to work with. Their knowledge, experience and expertise from the start set us at ease and made the process from start to finish an awesome experience. I would definitely recommend them!